Privacy Policy

1. Introduction and Scope

BlazingCurrent ("we," "our," or "us") operates from Taiwan and provides cost management services to businesses worldwide. This privacy policy explains how we collect, use, protect, and share your personal information when you visit our website at blazingcurrent.com or use our services.

This policy applies to all users of our website and services, including visitors from Taiwan and international clients. We comply with Taiwan's Personal Data Protection Act (PDPA) and international privacy standards to ensure your data receives appropriate protection regardless of your location.

2. Information We Collect

Personal Information You Provide

• Contact details: name, email address, phone number, business address
• Company information: business name, industry type, company size
• Financial data: budget information, cost management needs, financial goals
• Communication records: emails, phone calls, meeting notes, service requests
• Account credentials: usernames, encrypted passwords for our client portal
• Payment information: billing addresses, payment method details (processed securely)

Automatically Collected Information

• Website analytics: pages visited, time spent, click patterns, referral sources
• Technical data: IP address, browser type, device information, operating system
• Cookies and tracking: session data, preference settings, marketing attribution
• Usage patterns: feature usage, document downloads, form interactions

Third-Party Information

We may receive information about you from business partners, referral sources, or public databases when you're introduced to our services through professional networks or industry connections.

3. How We Use Your Information

We use your information to deliver personalized cost management solutions, maintain client relationships, and improve our services. Marketing communications are sent only with your consent, and you can opt out at any time.

4. Information Sharing and Disclosure

When We Share Your Information

• Service providers: trusted partners who help deliver our services (accounting software providers, communication platforms)
• Professional advisors: lawyers, accountants, consultants bound by confidentiality agreements
• Business transfers: potential buyers or partners during merger, acquisition, or business restructuring
• Legal requirements: government authorities, courts, or law enforcement when legally required
• Safety protection: when necessary to protect rights, property, or safety of BlazingCurrent, clients, or others

Third-Party Service Providers

We work with carefully selected service providers who help us deliver cost management services. These partners include cloud hosting providers, communication platforms, and financial analysis tools. All third parties are bound by strict confidentiality agreements and data protection requirements.

5. Data Security and Protection

Security Measures

• Encryption: All data transmissions use SSL/TLS encryption, stored data is encrypted at rest
• Access controls: Role-based access, multi-factor authentication for staff accounts
• Regular monitoring: 24/7 security monitoring, intrusion detection systems
• Staff training: Regular security training for all employees handling personal data
• Secure facilities: Physical security measures at our Taiwan office location
• Regular audits: Quarterly security assessments and annual third-party security reviews

Data Breach Response

In the unlikely event of a data breach, we will notify affected clients within 72 hours and relevant authorities as required by Taiwan law. We maintain a comprehensive incident response plan and work with cybersecurity specialists to minimize any potential impact.

6. Your Privacy Rights

Access and Control Rights

• Access: Request copies of personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Receive your data in a structured, commonly used format
• Restriction: Limit how we process your personal information
• Objection: Object to processing based on legitimate interests or marketing purposes

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at contact@blazingcurrent.com or call +886223880318. We'll respond within 30 days and may need to verify your identity before processing requests. Some requests may be subject to legal or contractual limitations.

If you're unsatisfied with our response, you have the right to lodge a complaint with Taiwan's National Development Council or relevant privacy authorities in your jurisdiction.

7. Data Retention and International Transfers

How Long We Keep Your Information

• Active clients: Throughout our business relationship plus 7 years for financial records
• Prospective clients: Contact information for 3 years unless you request earlier deletion
• Website visitors: Analytics data for 2 years, cookies as specified in our cookie policy
• Former clients: Essential business records for 7 years, other data deleted after 2 years
• Marketing contacts: Until you unsubscribe or request deletion

International Data Transfers

As a Taiwan-based company serving international clients, we may transfer your data outside Taiwan when necessary for service delivery. All international transfers are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions where available.

Our primary data storage remains within Taiwan, with backup systems in secure, GDPR-compliant facilities. We ensure all data processing locations maintain adequate protection standards.

8. Cookies and Website Technology

Types of Cookies We Use

• Essential cookies: Required for website functionality, cannot be disabled
• Analytics cookies: Help us understand website usage patterns and improve user experience
• Preference cookies: Remember your settings and personalize your experience
• Marketing cookies: Track effectiveness of our marketing efforts (with your consent)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. We don't use cookies to track your activities across other websites without your explicit consent.

Other Technologies

We may use web beacons, pixel tags, and similar technologies to improve our services and understand user behavior. These tools collect limited information and are subject to the same privacy protections as other data we collect.

9. Children's Privacy

Our services are designed for businesses and professional use. We don't knowingly collect personal information from individuals under 18 years of age. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover we've collected information from someone under 18, we'll delete that information promptly and terminate any associated accounts unless we have legal obligation to retain the data.

10. Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Material changes will be communicated through email notification to registered users and prominent website notices.

The "Last Updated" date at the top of this policy indicates when changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms.

We encourage you to review this policy periodically to stay informed about how we protect your information. Significant changes will include a transition period allowing you to adjust your privacy preferences if needed.